bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 2 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square170fedilinkarrow-up1901arrow-down17
arrow-up1894arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 2 days agomessage-square170fedilink
minus-squareKrudler@lemmy.worldlinkfedilinkEnglisharrow-up27·1 day agoSo providing NO assistance to customers turned out to be a bad idea? THE MOST UNPREDICTABLE OUTCOME IN THE HISTORY OF CUSTOMER SERVICE!
So providing NO assistance to customers turned out to be a bad idea?
THE MOST UNPREDICTABLE OUTCOME IN THE HISTORY OF CUSTOMER SERVICE!