Best Buy Removed Half The RAM From A Gaming Laptop Because It Said The Laptop Only Supports 32GB

A customer sent a Lenovo Legion 5 in for warranty service with 64GB of RAM.

The Best Buy repair report confirmed the laptop had two 32GB RAM sticks, but the technician said the laptop “only accepts 32GB RAM maximum.”

The removed RAM was sent back to the customer with the laptop.

Original Source: https://www.reddit.com/r/mildlyinfuriating/comments/1vpew29/best_buy_sold_me_a_64_gb_ram_laptop_and_it_worked/

_**Laptop specs(it supports 64 GB): https://psref.lenovo.com/product/legion_5_16irx9?tab=spec**_

  • belochka@lemmy.world
    link
    fedilink
    English
    arrow-up
    3
    ·
    2 hours ago

    Quality control was there because competition and customer agency were there.

    Now your typical customer is an ape. They are less brain than what Apple stuff was intended for in the 00s. By far.

    Quality and competition are reliant upon customers with agency. While customers are now the kind of people who are secretly thinking they are almost there in inventing a warp engine, because Claude told them so.