It’s 2 in the morning, and you’re reading an incident channel: checkout is failing, orders are stuck, and support is starting to field angry messages from customers who can’t get past payment. After quite a bit of digging through the logs, you find the cause. It was a rejected payment call buried deep in thousands of entries. And you’re left thinking: this is exactly the kind of grunt work an AI agent should be able to take off your hands…
Who is doing that? No one here. If you’re going to scold me for using a conversational word like “understand” then maybe don’t use the word “random” when it is not.