I desperatey need to buy a new proper bed. Here are my initial thoughts/stats:
have sleep apnea so I feel like it should be adjustable
side-sleeper 99% of the time
no idea about how firm I like or want
Wonder if it would be best to buy in-store so I can actually try it out, I’m having a hard time stomaching the idea of buying something online with zero idea of what it actually ends up like, not that anything wouldnt be better at this point than my current situation
If you have the space for it. Ordering online and doing trials isn’t that terrible. The prices really are a lot better when I was looking for one a couple years ago.
We had a spare room that we set the new one in. We tried 3 online brands.
Helix, nectar, and winkbed. We landed on the winkbed.
Returns were somewhat “hassle free”. But if we didn’t have our original bed to go back to between mattresses it would have definitely been a hassle.
Can you talk more about returns? It sounds like an honest to god nightmare. Talk me down from the ledge and about how to make sure its risk-free. Thats the biggest thing for me right now
Just make sure you don’t damage the unit or get a stain on it. We bought a water protectant cover for any that we tried. We also took pictures day of delivery and after setup. But we didn’t end up needing those for anything.
If you have patience, it’s not terrible. But it’s still not a fun process.
If I remember correctly we had to sleep on it for 30 days before we could initiate a return. We called them up, gave them our order number and a reason for not wanting the unit and they arranged for someone to come pick it up. You do not have to get it back in the box they send. That’d be impossible.
Oh and the returns don’t cover any accessories you get with the mattress. A lot of these beds require a platform bedframe. We bought a 3rd party platform frame that we liked instead of the one that the mattress company offered.
My guess is they’re banking on you thinking it’s too much of a hassle and so you won’t bother with the logistics.