MBAs have systematically been drilled to view the world as numbers, rather than social or psychological dynamics. Empathy is an obstacle when your focus is on generating higher numbers.
If you estimate a project in hours of work, a shorter work-week looks like projects will take longer. Imagine you’ve planned 60h and are billing for 60h, but instead of devoting 20h per week and delivering in three weeks, your developer now only spends 16h and you’ll be delivering in four weeks instead! That’s wasting a week they could’ve spent on other projects, slow down turnaround times and essentially cut your revenue per week by 33%.
Worse, you’re also supposed to pay them 20% more per hour, so you have less revenue for more pay. You can see how that’ll cut into profits.
Never mind that the increased productivity messes with your estimate, so the same work might now get done in, say, 48h instead, keeping the same turnaround time, at the same price you were paying before. Even if you consider that, you’d also have to charge the customer more per hour of work, which seems like a tougher sell than just keeping things as they were, which everyone is already used to.
It’s an idiotic and soulless way to think about labour instead of people, and it’s neither sustainable nor really reasonable, but if the only tool you have is a calculator, everything becomes numbers.
MBAs have systematically been drilled to view the world as numbers, rather than social or psychological dynamics. Empathy is an obstacle when your focus is on generating higher numbers.
If you estimate a project in hours of work, a shorter work-week looks like projects will take longer. Imagine you’ve planned 60h and are billing for 60h, but instead of devoting 20h per week and delivering in three weeks, your developer now only spends 16h and you’ll be delivering in four weeks instead! That’s wasting a week they could’ve spent on other projects, slow down turnaround times and essentially cut your revenue per week by 33%.
Worse, you’re also supposed to pay them 20% more per hour, so you have less revenue for more pay. You can see how that’ll cut into profits.
Never mind that the increased productivity messes with your estimate, so the same work might now get done in, say, 48h instead, keeping the same turnaround time, at the same price you were paying before. Even if you consider that, you’d also have to charge the customer more per hour of work, which seems like a tougher sell than just keeping things as they were, which everyone is already used to.
It’s an idiotic and soulless way to think about labour instead of people, and it’s neither sustainable nor really reasonable, but if the only tool you have is a calculator, everything becomes numbers.