Hopefully I’ve worded the question right.
I was once told (I could never verify if it was true) that a crocs company once almost went bankrupt after they made their crocs practically indestructible. Whilst the story was most likely bullshit, it makes me wonder: if a company can make a product that is practically indestructible, is it ethical for them not to make them indestructible, so people will buy more from them?
The way I look at it is, on one hand, I feel like they should make products to the highest quality if they can so that the consumer has to spend less money and that less is wasted, but at the same time if it leads to the company going bankrupt, what of the workers and their families? So I can’t decide, what do you think?
I don’t believe so.
If every product was made with the highest standards of materials and craft, then all of the products would be more expensive. A competitive free market is meant to allow a wider variety of consumers access to products that suit their individual needs, and price is a huge part of those needs.
I do think it’s unethical to charge too much for products that aren’t well made and that it’s a failing of capitalism that it’s not just allowed, but encouraged.
The lie of free market is in the assumption of perfect knowledge. In order for the free market to work as intended (self regulate), the consumer is supposed to have the perfect knowledge of the product, its internal quality, all available alternatives and their respective prices. In reality, absolutely no consumer can possibly have the necessary breadth of knowledge about each and every product they buy and service they use, so the market winners are the ones with the best marketing and/or lowest prices.
And that is why nothing seems to last anymore.