Chick-fil-A is turning down artificial intelligence in its drive-thru lanes, choosing human employee interaction over automated order takers as competitors embrace voice technology.
As much as you think that matters to everyone else as much as it matters to you, you are wrong.
You aren’t wrong about what their owners do and what supporting them funds. But 99/100 people going to Chick Fil A just want a damn chicken sandwich. They don’t think about the owners or politics. They think about going somewhere that is fast, easy, and relatively tasty (compared to other fast food places).
Blind loyalty only accounts for a very minor percent of their business.
As much as you think that matters to everyone else as much as it matters to you, you are wrong.
You aren’t wrong about what their owners do and what supporting them funds. But 99/100 people going to Chick Fil A just want a damn chicken sandwich. They don’t think about the owners or politics. They think about going somewhere that is fast, easy, and relatively tasty (compared to other fast food places).
Blind loyalty only accounts for a very minor percent of their business.