There was an obviously fraudulent charge on my PayPal account and I submitted a request for a refund that got rejected by their automated system. I had to email back and forth PayPal support directly as well as the business involved, showing evidence of multiple address info change requests in quick succession and other strange things about the purchase. When things stalled I threatened to bring the issue to the FTC consumer protection bureau and finally that put the fire under their asses. Eventually I got my money back but it took considerable effort to get them to do the right thing.
Needless to say after all that I deleted my PayPal account.
There was an obviously fraudulent charge on my PayPal account and I submitted a request for a refund that got rejected by their automated system. I had to email back and forth PayPal support directly as well as the business involved, showing evidence of multiple address info change requests in quick succession and other strange things about the purchase. When things stalled I threatened to bring the issue to the FTC consumer protection bureau and finally that put the fire under their asses. Eventually I got my money back but it took considerable effort to get them to do the right thing.
Needless to say after all that I deleted my PayPal account.