The quality doesn’t matter. Look at a product like netsuite which dominates corporate accounting. It’s a total piece of shit. And overpriced one at that. But it has oracle in the name, so an executive can choose it with little thought and not take any blame because it was a “reasonable” choice that “everyone” uses. Much of corporate life is monkey see monkey do. Rarely does innovation happen because trying something different is a huge risk to some middle manager or execute that is just trying to make it to the next promotion or bonus.