It’s really frustrating. Many years ago, my older brother helped me get a new GPU, buying it from a nice online store. Some years later I used it when buying hardware and it was so good compared to all the established stores, instead of pushing promos everywhere it made it easy to browse, find and buy products, because oh god are those big stores shitty. Just having a responsive website with filters, reasonable element sizing and a straightforward checkout process stands out.
A few years after that, when I used it again, noticed something peculiar, as they added lootboxes. And I don’t mean physical surprise boxes or something, they added digital lootboxes to get random discounts on products, with a premium subscription that gets you a better pool of discounts. That is a level of “what the fuck” that’s just stunning. And they might still have the best service, which combined with inertia of it being my goto store makes things rather difficult.
It’s really frustrating. Many years ago, my older brother helped me get a new GPU, buying it from a nice online store. Some years later I used it when buying hardware and it was so good compared to all the established stores, instead of pushing promos everywhere it made it easy to browse, find and buy products, because oh god are those big stores shitty. Just having a responsive website with filters, reasonable element sizing and a straightforward checkout process stands out.
A few years after that, when I used it again, noticed something peculiar, as they added lootboxes. And I don’t mean physical surprise boxes or something, they added digital lootboxes to get random discounts on products, with a premium subscription that gets you a better pool of discounts. That is a level of “what the fuck” that’s just stunning. And they might still have the best service, which combined with inertia of it being my goto store makes things rather difficult.