The fast food chain is reassessing its use of the tech after a number of errors were shared widely online.

If an LLM can’t be trusted with a fast food order, I can’t imagine what it is reliable enough for. I really was expecting this was the easy use case for the things.

It sounds like most orders still worked, so I guess we’ll see if other chains come to the same conclusion.

  • theneverfox@pawb.socialEnglish
    5·
    2 days ago

    You could basically get around this with 4 programmers and an expectation around word choice. Voice to text has improved massively, you could just require them to say menu items with modifiers

    Not that I disagree about drive throughs in concept, but this is just another problem easily solved by anything but raw LLMs

    • BenjiRenji@feddit.orgEnglish
      3·
      2 days ago

      Completely right. People forget technology like Amazon’s Alexa (not an endorsenent) existed before LLMs. Speech recognotion just got better.

    • FuglyDuck@lemmy.worldEnglish
      2·
      2 days ago

      yes… it’s improved dramatically.

      which is why 18,000 waters got ordered instead of 8 (or whatever.)