The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.



Am I the odd one out to be relieved when the people working feel comfortable to just ‘be’?
Give me the quiet guy who will say “hi” and “cya”, over: "heLLLOOooo, welcome to Chucks Fuck ‘n’ Suck, we tug 'em and sugg 'em, what can we do you 'fer?“