- cross-posted to:
- world@lemmy.world
- cross-posted to:
- world@lemmy.world
cross-posted from: https://sh.itjust.works/post/56890254
The video’s opening shot shows a man hiding under a bed snipping in a hole in someone’s sock. Seconds later, the same man uses a saw to shorten a table leg so that it wobbles during breakfast. “My job is to make things shitty,” the man explains. “The official title is enshittificator. What I do is I take things that are perfectly fine and I make them worse.”
The video, released recently by the Norwegian Consumer Council, is an absurdist take on a serious issue; it is part of a wider, global campaign aimed at fighting back against the “enshittification”, or gradual deterioration, of digital products and services.
“We wanted to show that you wouldn’t accept this in the analogue world,” said Finn Lützow-Holm Myrstad, the council’s director of digital policy. “But this is happening every day in our digital products and services, and we really think it doesn’t need to be that way.”
Coined by author Cory Doctorow, the term enshittification refers to the deliberate degradation of a service or product, particularly in the digital sphere. Examples abound, from social media feeds that have gradually become littered with adverts and scams to software updates that leave phones lagging and chatbots that supplant customer service agents.
What you are describing is basically a worker co-op: workers decide collectively how to distribute or reinvest retained earnings and plan for down years, and there’s no rich guy who owns the company and needs it to keep growing their wealth, so there’s no one with the power and incentive to direct everyone to screw over the customers. These exist today but have a hard time scaling in capital-intensive industries like global streaming where you have to pay the thousands of laborers who work to produce the content.
The problem is that private capital is always going to want something back; equity means ceding control, and debt at commercial rates means the repayment pressure recreates the same growth imperative you were trying to escape. This is essentially the socialist critique of capitalism. One of the more interesting socialist answers to the scaling problem is public investment banks, which can capitalize co-ops at patient rates without taking equity.