• badgermurphy@lemmy.world
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    6 hours ago

    I’ve found it makes more sense when you think of it from the shareholder perspective.

    Its not that they’re blind idiots, its that their motivations are not what they say they are. If they were trying to make the best and most ergonomically advanced product possible, as stated, then their moves often seem stupid and tone-deaf. But, if you consider that they are trying to increase margin as much as possible any action that makes the product or support cheaper by a greater margin than it loses customers, they’re moves are brilliant!

    More and more users are disgruntled and dissatisfied, but barely any of them skip the lines when the next model comes out, so the shareholder’s plan is working excellently.

    If we want a return to companies competing for our dollars, we need a return to markets that have competitors. If there are fewer companies in a sector than players on a bowling team, you can bet they are in collusion and acting as a unit in the ways that affect consumer agency, so there is no competition in the classic sense. They all agree to suck together so few will leave. They all win and we all lose.