This definitely has to do with AI. Because CEOs are losing their stupid minds over it. I agree with you in principle, but let’s not lose sight of the fact that this specific technology is what CEOs are drooling over. Even in my company I had to tell the owner/CEO, “What problem are you trying to solve with AI?” His response was his mouth being open with a dumb look on his face.
So no business should rely on AI (or, to your point, any software) that it becomes detrimental to their business or workforce should that access be revoked.
Yes, this has everything to do with AI, because this is an AI vendor locking out a customer from their ordinary workflow.
At the same time, this is a generalizable example not limited to AI, where any form of vendor lock-in on a critical business function becomes a potential point of failure when the vendor drops the customer or stops working. It’s true of a cloud provider, an email provider, an ISP, any software provider that can revoke access/authority, or even non-tech vendors like a landlord or a temp agency or an electric utility.
This definitely has to do with AI. Because CEOs are losing their stupid minds over it. I agree with you in principle, but let’s not lose sight of the fact that this specific technology is what CEOs are drooling over. Even in my company I had to tell the owner/CEO, “What problem are you trying to solve with AI?” His response was his mouth being open with a dumb look on his face.
So no business should rely on AI (or, to your point, any software) that it becomes detrimental to their business or workforce should that access be revoked.
Yes, this has everything to do with AI, because this is an AI vendor locking out a customer from their ordinary workflow.
At the same time, this is a generalizable example not limited to AI, where any form of vendor lock-in on a critical business function becomes a potential point of failure when the vendor drops the customer or stops working. It’s true of a cloud provider, an email provider, an ISP, any software provider that can revoke access/authority, or even non-tech vendors like a landlord or a temp agency or an electric utility.