I think it’s also worth bearing in mind that he was told to by his bosses as part of his job. I understand it would be nice to let her know, but risking your employment (and therefore your income, home, healthcare, etc.), is a bad idea. Unfortunately I think OP was caught behind a rock and a hard place. The blame here falls on management, as it usually does, not on OP.
I think it’s also worth bearing in mind that he was told to by his bosses as part of his job. I understand it would be nice to let her know, but risking your employment (and therefore your income, home, healthcare, etc.), is a bad idea. Unfortunately I think OP was caught behind a rock and a hard place. The blame here falls on management, as it usually does, not on OP.