https://x.com/valvesoftware/status/2051695149026353424
“Steam Controller ran out faster than we anticipated, and we hate that not everyone who wanted one was able to get it. We’re working on getting more in stock and will have an update on expected timeline soon.”
One thing that comes to mind is that even if they get hit by a space rock tomorrow, your order is on it’s way. There’s guarantee it exists and is already destined for you. Seems fair and safe.
Seems like they are sacrificing revenue to guarantee they’ll be able to execute in the delivery. It’s not the highest bar, but it is a bar.