prafeuriz@sh.itjust.works to Comic Strips@lemmy.world · 6 months agoTech Supportsh.itjust.worksimagemessage-square16fedilinkarrow-up10arrow-down10
arrow-up10arrow-down1imageTech Supportsh.itjust.worksprafeuriz@sh.itjust.works to Comic Strips@lemmy.world · 6 months agomessage-square16fedilink
minus-squarezxqwas@lemmy.worldlinkfedilinkarrow-up0·6 months agoI billed 6 hours for troubleshooting something that was broken because the cable was not plugged in despite them saying it was. I got him to recheck the cable by telling him to pull it out and clean the contact surfaces.
minus-squarethermal_shock@lemmy.worldlinkfedilinkEnglisharrow-up0arrow-down1·5 months agoTell them to swap ends, then you know both ends were reseated at minimum
I billed 6 hours for troubleshooting something that was broken because the cable was not plugged in despite them saying it was.
I got him to recheck the cable by telling him to pull it out and clean the contact surfaces.
Tell them to swap ends, then you know both ends were reseated at minimum