Quick vent, just need to get off my chest!

Got the email earlier in the week to get my reserved Steam Controller, placed the order and watched the tracking. Of course it got delivered just as I left my apartment to visit family. I tried repeatedly to set the UPS shipping for pickup, but the option wasn’t available. Asked a friend to swing by, they couldn’t make it on Friday but went yesterday…

Of course there is no package, someone clearly nabbed it and now I’m $100 down. Can’t refuse the charge because it’s tied to my Steam account and UPS will tell me to check with my neighbors and open a case with them!

Feels like Valve created this scarcity with the stupid ordering process, if it’s anything like my Steam Deck, the packaging wasn’t discrete and they wouldn’t allow me to adjust the shipping.

Feels like I have no options and just need to accept that I’ve lost the money.

Rant over

  • SkrufiMonki@lemmy.worldEnglish
    326·
    5 days ago

    The mental gymnastics you are doing to blame Valve for your inability to have any forethought about receiving your purchase is at an Olympic level.

    10s across the board.

    • wr2623@midwest.socialEnglish
      81·
      5 days ago

      Well they did try to schedule delivery and apparently UPS wouldn’t let them do that, but yeah certainly not anything to do with Valve.

      If this were pre-covid UPS likely wouldn’t have left a note and reattempted delivery the next day. But all of the shippers took the COVID no-contact rules to mean that they could just leave packages at the door, snap a pic, and be done with it. Saves them a huge amount on redelivery attempts, and they get to pass the blame on to their customers for not being there.