Every customer service job I have worked has had managers like that. This was before smart phones so maybe they just weren’t worried about getting caught.
One time I was the only one of four people scheduled to show up on Thanksgiving, and there were at least twenty people at my register while the manager just stood off to the side and watched me. One of the customers yelled at me to “Stop smiling!” when I politely greeted the customers as I scanned like hell, and the other people in line just nodded along. I’ll always regret not quitting on the spot.
Every customer service job I have worked has had managers like that. This was before smart phones so maybe they just weren’t worried about getting caught.
Yep same here. Some of the most miserable assholes you’ll ever have the displeasure of knowing work as retail managers.
One time I was the only one of four people scheduled to show up on Thanksgiving, and there were at least twenty people at my register while the manager just stood off to the side and watched me. One of the customers yelled at me to “Stop smiling!” when I politely greeted the customers as I scanned like hell, and the other people in line just nodded along. I’ll always regret not quitting on the spot.