If I had an extra hour or a few hours a day when I had free time, I wanted to help people online, something like support or something like that.
Why do I want this? The answer is: It brings me pleasure when I manage to help someone at least a little. And also when I listened to people on the Internet, just random people, they didn’t even ask for help, I somehow instinctively felt that they had some kind of problems by the tone of their messages, and in the end I managed to cheer them up at least a little.
Don’t take it all out on one event. Sure, it’s tough, but it’s also tough to accept help. If it’s not appriciated, well In any case you did your best and tried. That’s enough.