On some of those late nights, especially when I picked up Indian food, I’d be hungry enough to genuinely consider this

  • Chozo@fedia.io
    50·
    12 hours ago

    This happens all the time. For the customer, they’ll get a refund if it’s the first time it’s happened to them, but if it keeps happening then they’ll likely be denied refunds after a while, as support will assume the customer is lying to get free food (unless they submit doorbell cam footage, which they often do). For the driver, nothing will happen to them, but if customers keep reporting their food as stolen then eventually the driver will be removed from the platform, as support will assume the driver is stealing.

    • SwifferWetjet@thelemmy.club
      23·
      12 hours ago

      I’m REALLY surprised that story hasn’t already ended in a class action or some shit. I mean I charge back literally everything even slightly not as advertised and I’ve been banned on zero platforms other than reddit, but that was for pointing out the admin team commiserates actively with child sex slave traffickers.