

In this case, I kind of don’t blame them in terms of warranty work. Like yeah, if the machine faults out within the warranty period, they should replace it. But if the machine breaks because someone uses $3 ink from a bodega that’s made from busted open bic pens, then no manufacturer should be on the hook for replacement when caused by user negligence, and I don’t blame a company for using some measure to determine that.
Ah, that’s fair on the old firmware bit, I hadn’t heard about that. I have a Brother laser printer, but it’s locked down on my network for phoning home.