• Cocodapuf@lemmy.world
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      9 hours ago

      I feel like this is not rocket science here, this is like business 101.

      1. Make the customer happy

      2. Enjoy increased sales and revenue

      • motruck@lemmy.zip
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        9 hours ago

        N,o, it is economics and at some point over the last decade or so companies decided that the customer should be subjected to a constant shift of quality until it arrives at a level where it is the worst they are possibly willing to accept. Quality down profits up. Welcome to our new world.

        This is the new “the customer is always right” attitude.

    • creamfresh@lemmy.world
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      6 hours ago

      20 years ago, the exact opposite was said about Steam and they didn’t change much. People just got used to it.

      • NewNewAugustEast@lemmy.zip
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        3 hours ago

        No.

        As a person who resisted hard 20 years ago, they earned it. I didn’t get used to it, I found value. In cloud saves, in steam sales, in no pushy advertising, and so on.

        As a Linux user over 20 years they also did what nobody else really tried. That matters a lot.

      • bountygiver [any]@lemmy.ml
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        4 hours ago

        Sure they didn’t change much if you ignored all the improvements they made to the platform.

        If they didn’t the other competitors wouldn’t be irrelevant today.

      • ayyy@sh.itjust.works
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        6 hours ago

        They haven’t changed much? They have like literally a million more games available on their store now.