Best Buy Removed Half The RAM From A Gaming Laptop Because It Said The Laptop Only Supports 32GB
A customer sent a Lenovo Legion 5 in for warranty service with 64GB of RAM.
The Best Buy repair report confirmed the laptop had two 32GB RAM sticks, but the technician said the laptop “only accepts 32GB RAM maximum.”
The removed RAM was sent back to the customer with the laptop.
Original Source: https://www.reddit.com/r/mildlyinfuriating/comments/1vpew29/best_buy_sold_me_a_64_gb_ram_laptop_and_it_worked/
_**Laptop specs(it supports 64 GB): https://psref.lenovo.com/product/legion_5_16irx9?tab=spec**_



Yup, I started at the tail end of where you ended where they realized they done fucked up again, and then rinse and repeat. Good leaders learned it’s a long term gain, that services are there to support the sales. Then they get “line go up” short term morons who kill all of that good will for a good quarter, and the stock plummets. To me you can see it clearly in their stock price:
You can see your drop down, then they realized they fucked up, then my time was around 2011-2015, you can see the collapse and rebuild. Then wit does go up during the tenure of Jolie, until he was forced out. They enjoyed short term profits and got lucky through covid, and now they’re floundering because they don’t really know how to retain customers, so it’s wildly fluctuating.