I know the US is a shitshow right now but please im looking for sensible answers.
I have some documents from a bank that need to be mailed. PDF is not an option and no matter how much i push for a secure email option, they still stick with slow turtle mail.
I live outside the US and this slow mail process has been very frustrating. And not just banks, any other business if you request some form of paperwork, their answer => MAIL.
That is very weird consider to mail the document, they need to type out an electronic version then print and mail it. So why waste too many steps?
And i just discovered today theres a thing called mailforwarding service… Aka you buy a US mailbox, letter gets sent to that mailbox then they help to forward those internationally.
In contrast to when I am in China and Singapore, EVERYTHING is digital. It is so much better that the only thing i carry is my phone.
A few answers:
Sounds like you have a shitty bank.
Traditional mail is important in the US because not everyone has access to the technology you speak of. Keep in mind, the USA is 50 countries in a trenchcoat and many areas / states are 3rd world.
Institutions like to use the previous point to justify not updating systems or keeping systems intentionally frustrating in the hopes people will not bother them.