From 2024, but funny to read…

What makes this situation so ridiculous is that while we’re all watching for scammers attempting to imitate legitimate organisations, FedEx is out there imitating scammers!

  • hemmes@lemmy.world
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    4 days ago

    Yeah 100%

    Like they want nothing to do with you. You’d think the CEO would not want such a terrible user experience as seen in that article, but…

    …something, something, enshittification.

    • 🌞 Alexander Daychilde 🌞@lemmy.world
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      4 days ago

      Strewth. I think the problem is int he case of FedEx, random home delivery people are not the source of their profit, so customer service is a “waste of money”. Similarly, with Google, we’re also not the profit for them, so similarly no reason to waste the money.

      The irony is how difficult like Doordash/Uber etc are, even when we ARE the source of money. heh