• foggy@lemmy.world
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    1 day ago

    Issue a chargeback.

    This kind of shenanigans are the exact benefit of credit cards. You’re no longer getting what the merchant sold you. You didn’t agree to this.

    They will in all likelihood ban your credit card and terminate your account, but this harms them a fuck ton more than just cancelling.

    Issue a chargeback.

    • schnokobaer@feddit.org
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      1 day ago

      Be careful with chargebacks on Google Play though. I hear Google don’t like chargebacks and they absolutely ghost you after permanently disabling your Google account if you do it.

      • tea_n_typewriters@lemmy.world
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        1 day ago

        I know for a fact Sony will. I hesistate to call it a chargeback, but my bank did a transaction reversal after they caught a double charge from PlayStation for a game. The rep on the phone called it a chargeback. This wasn’t a double click accident; the transactions were 10 hours apart and I was asleep for the second. They locked my account and refused to accept any evidence that this was a mistake on their part and everything was in the clear as to who owed who money. I had screenshots and communications with my bank, but there was no one to send it to. They told me to pay the amount, then we could clear it up. I told them I’m not paying $150 for one game.

        I never got my account back and lost all of my digital titles. I’ve used it as a warning now that Sony is talking about killing off discs. They can and will cut you off whenever they feel like it and you have zero recourse. You don’t own any of it.

          • StumblingWasabi@lemmy.today
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            21 hours ago

            I kinda doubt this would get your games back as I’m sure its in the TOS, but you can make them spend more money on a lawyer than them “losing” the $150

            • KombatWombat@lemmy.world
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              58 minutes ago

              The TOS can include things that a judge refuses to honor. Even if you ultimately only have a digital copy of games, purchasing them still gives you reasonable expectation of continued access absent good cause to lock you out. Removing access without a good reason is then effectively false advertising.

        • rogsson@piefed.social
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          1 day ago

          Wish you could make a charge back for the full value of your account. If they can remove something you bought, you should get your money back in full. Fucking parasites. Sony is shit.

          • Axolotl@feddit.it
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            21 hours ago

            Some people would get so many money back lol, i know some people who prolly have HUNDRED of euros on steam games some eve thousand

      • grue@lemmy.world
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        1 day ago

        Yet another reason why antitrust law is important. The same entity shouldn’t be able to shut off your email because you had a dispute over an entirely separate product.

    • village604@adultswim.fan
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      21 hours ago

      That’s completely unnecessary. You can refund your purchase directly.

      Chargebacks should only be used if the merchant refuses to make it right.