Chick-fil-A is turning down artificial intelligence in its drive-thru lanes, choosing human employee interaction over automated order takers as competitors embrace voice technology.
  • JohnEdwa@sopuli.xyzEnglish
    7·
    8 hours ago

    It’s not a publicly traded company.

    When you notice some company being way less shitty than others for apparently no reason, that’s almost always the reason.

    • invertedspear@lemmy.zipEnglish
      2·
      1 hour ago

      Publicly traded, or backed by private equity. Both of those situations encourage racing to the bottom, no matter what the founders might want.