• toppy@lemy.lol
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    12 hours ago

    They could hire a person to take orders. Companies just want to use AI. Even AI has issues. Big companies can afford people.

    • RememberTheApollo_@lemmy.world
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      1 hour ago

      But are the AI issues cheaper than the corporate infrastructure around hiring and paying employees and losing the occasional customer? If AI is more profitable, they don’t care. The only thing that’s mattered for decades now is what the bottom line says, no matter the cost.

    • Blackmist@feddit.uk
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      7 hours ago

      I’m surprised they’re not hiring people in third world countries to take the orders since it’s through a microphone.

      Or just making people order through their phones and use the drive through as a pick up point.