The fast food chain is reassessing its use of the tech after a number of errors were shared widely online.

If an LLM can’t be trusted with a fast food order, I can’t imagine what it is reliable enough for. I really was expecting this was the easy use case for the things.

It sounds like most orders still worked, so I guess we’ll see if other chains come to the same conclusion.

  • Mk23simp@lemmy.blahaj.zoneEnglish
    19·
    2 days ago

    You know what would reduce mistakes and speed up orders? Replacing the god-awful audio equipment that every drive thru seems to use. It wouldn’t cost much to install good audio equipment and it would quickly pay for itself in time savings since people could hear each other more clearly.

    • PixelAlchemist@lemmy.worldEnglish
      11·
      2 days ago

      Can’t find a source for this but I remember reading that the audio is intentionally bad because it subconsciously makes people more inclined/pressured to purchasing add-ons or upsells.