• UnderpantsWeevil@lemmy.world
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    4 hours ago

    The fact the cancellation page has been seen crashing multiple times

    That’s standard business practice for every subscription service. “Oh, hey, sorry. Your attempt to stop paying us money isn’t working right now. Try again later.”

    • criss_cross@lemmy.world
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      3 hours ago

      Amazon had a process notoriously called “The Iliad” where it was a literal journey to unsubscribe from Prime.