Without scrutiny, agent-led shopping risks quietly reconfiguring consumer behaviour in ways that are difficult to detect — and even harder to reverse.
  • Taleya@aussie.zoneEnglish
    8·
    2 months ago

    placing suggested items directly into a customer’s online shopping basket.

    Woolworths says Olive will not complete purchases automatically, and customers will still need to approve and pay for orders.

    soo… They’re gonna be randomly putting shit in people’s carts and hoping they don’t notice before they checkout.

    …yea, there’s gonna be a class action in the future.

    • MisterFrog@aussie.zoneEnglish
      1·
      2 months ago

      This would be incredibly easy to get a refund for under Australian consumer law, at least.

      Not that I believe most people would do this.

      Nor that any fines will be handed down for this despicable behaviour…