Mechanic here who’s shop disconnects the camera. Its for the same reason cashiers are told to not sit on the job, its a dumb “company image” thing. We personally never joy ride customers cars, some test drives do require longer drives (DPF regens test drives can take over and hour of driving sometimes, hence high milage test drives), but the main reason is just management wants to keep an image and not potentially ruin when a customer goes through the videos listening to their “respectful” mechanics just saying dumb stuff or being judgmental of a customers car. We can have crude laugauge, odd humor, and any bumper stickers on a car will be spoken about, and management don’t want you hearing that. Another reason is customers misinterpreting what a mechanic is doing to a car, some interior work genuinely feels like we are breaking the car, we are doing what the manufacturer requires and with the tools needed, but still can sometimes not be pretty, even for us, and unknowledged customers can and have claimed the workshop is breaking their car intentionally and tried to take us to court over us doing our job. Though this is just my workplace, I have worked for dodgy independent shop where joy riding has happened, and straight up taking customers cars home because workers don’t wanna pay for their own fuel, I got out of that one asap
The place I take my car actually has the guys wearing little GoPro style body cams and they talk you through the work they are doing as they do it for your review after. Anything they touch gets recorded and you get pretty much an uninterrupted cut of the whole job. I was really impressed with the professionalism. Not the reason I went there in the first place but the honesty and transparency are why I keep coming back.
Anyhow just wanted to point out it’s entirely possible to run a repair business without talking shit about your customers or their property while also treating their possessions with respect.
Personally, I’d pay extra based on how funny the talking shit was. Roast me, fellas! Make fun of all the clutter on my back seat! Laugh at the brake lights that illuminate the inside!
Fuck off. It’s not your property to touch and doesn’t affect you fixing my car.
Do I get to disconnect your cameras when I come to your house to fix something/mow your lawn/clean your house so my “company image” isn’t tarnished? I didn’t think so.
When you deliver your car to our shop, you have to sign waivers of what rights we have to your car, and because you sign them, we do run the customers through what everything means, but one if those that you have to initial next to is agreeing to our right to disconnect to camera. It is a little sketchy as I believe in that policy they explain it is to “protect company proprietary tooling” or something along those line. It is dumb, but no, we do have the right to disconnect the camera
Mechanic here who’s shop disconnects the camera. Its for the same reason cashiers are told to not sit on the job, its a dumb “company image” thing. We personally never joy ride customers cars, some test drives do require longer drives (DPF regens test drives can take over and hour of driving sometimes, hence high milage test drives), but the main reason is just management wants to keep an image and not potentially ruin when a customer goes through the videos listening to their “respectful” mechanics just saying dumb stuff or being judgmental of a customers car. We can have crude laugauge, odd humor, and any bumper stickers on a car will be spoken about, and management don’t want you hearing that. Another reason is customers misinterpreting what a mechanic is doing to a car, some interior work genuinely feels like we are breaking the car, we are doing what the manufacturer requires and with the tools needed, but still can sometimes not be pretty, even for us, and unknowledged customers can and have claimed the workshop is breaking their car intentionally and tried to take us to court over us doing our job. Though this is just my workplace, I have worked for dodgy independent shop where joy riding has happened, and straight up taking customers cars home because workers don’t wanna pay for their own fuel, I got out of that one asap
The place I take my car actually has the guys wearing little GoPro style body cams and they talk you through the work they are doing as they do it for your review after. Anything they touch gets recorded and you get pretty much an uninterrupted cut of the whole job. I was really impressed with the professionalism. Not the reason I went there in the first place but the honesty and transparency are why I keep coming back.
Anyhow just wanted to point out it’s entirely possible to run a repair business without talking shit about your customers or their property while also treating their possessions with respect.
Personally, I’d pay extra based on how funny the talking shit was. Roast me, fellas! Make fun of all the clutter on my back seat! Laugh at the brake lights that illuminate the inside!
Mercedes service shops do this too 😍
Fuck off. It’s not your property to touch and doesn’t affect you fixing my car.
Do I get to disconnect your cameras when I come to your house to fix something/mow your lawn/clean your house so my “company image” isn’t tarnished? I didn’t think so.
If you could be trusted, it wouldn’t be your policy to disconnect rhe camera. I don’t even trust your comment here.
When you deliver your car to our shop, you have to sign waivers of what rights we have to your car, and because you sign them, we do run the customers through what everything means, but one if those that you have to initial next to is agreeing to our right to disconnect to camera. It is a little sketchy as I believe in that policy they explain it is to “protect company proprietary tooling” or something along those line. It is dumb, but no, we do have the right to disconnect the camera