• turdas@suppo.fi
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    13 hours ago

    In this situation right now. Bought a last gen Fitbit smartwatch on discount and it has fucking idiotic software bug where if you have the device in Do Not Disturb when the automatic sleep mode schedule triggers, it softlocks itself and you can’t manually disable either DND or sleep mode until the automatic sleep mode schedule expires. Unfixed since 2023.

    The retailer denied my refund because I opened the package, so currently I’m waiting for the replacement device Google’s rep insisted on sending my way. As soon as it’s here I’m going to confirm that the bug still happens on it and RMA it again. What a waste of everyone’s fucking time.

    • grue@lemmy.world
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      9 hours ago

      Never, ever, buy a device that doesn’t have third-party Free Software firmware available.

      • turdas@suppo.fi
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        16 minutes ago

        That pretty much narrows the number of watches (including non-smart ones) you can buy down to zero.