Because (generic) you have no right to your child’s information when attending higher learning institutions, no matter your child’s age per FERPA. As it was explained to me, when attending higher learning institutions, it’s understood that the child is basically an adult and should be treated as such, which affords them the right to privacy, even from their parents. They can authorize you if they so choose, but it’s their choice.

Having heard the arguments I got from helicopter parents, it’s much needed. The amount of grief I got from assholes who couldn’t be bothered to talk to their kids was insane (especially the kids who had a note on their account to not let anyone do phone resets because parents were willing to impersonate their kid to IT to break into their account)