The digital game retailer has not clearly explained how the hate symbols made it into an email, but apologized for the "unfortunate visual association."
Someone else further down mentioned that it was likely the translators that caught the issue which would make more sense as to why the German translation was held up while it was still sent out in other languages (regardless of user location).
Someone else further down mentioned that it was likely the translators that caught the issue which would make more sense as to why the German translation was held up while it was still sent out in other languages (regardless of user location).