On some of those late nights, especially when I picked up Indian food, I’d be hungry enough to genuinely consider this

  • Lost_My_Mind@lemmy.world
    link
    fedilink
    arrow-up
    31
    ·
    12 hours ago

    I often wonder. What happens if the uber eats guy drives up to your house, puts down the bag, takes a photo, picks the bag back up, and leaves with it?

    • TragicNotCute@lemmy.world
      link
      fedilink
      English
      arrow-up
      11
      ·
      8 hours ago

      It’s what the other commenter said. Generally if you’re a good customer they refund you no questions asked.

      I actually had a food delivery guy drop off my food but steal a package from my porch. Even with the footage, you should have seen how fast they clammed up.

      So food theft, no problem. Other theft “get a subpoena”.

    • Chozo@fedia.io
      link
      fedilink
      arrow-up
      50
      ·
      12 hours ago

      This happens all the time. For the customer, they’ll get a refund if it’s the first time it’s happened to them, but if it keeps happening then they’ll likely be denied refunds after a while, as support will assume the customer is lying to get free food (unless they submit doorbell cam footage, which they often do). For the driver, nothing will happen to them, but if customers keep reporting their food as stolen then eventually the driver will be removed from the platform, as support will assume the driver is stealing.

      • SwifferWetjet@thelemmy.club
        link
        fedilink
        arrow-up
        23
        ·
        12 hours ago

        I’m REALLY surprised that story hasn’t already ended in a class action or some shit. I mean I charge back literally everything even slightly not as advertised and I’ve been banned on zero platforms other than reddit, but that was for pointing out the admin team commiserates actively with child sex slave traffickers.

    • Seppo@sopuli.xyz
      link
      fedilink
      arrow-up
      12
      arrow-down
      1
      ·
      12 hours ago

      I rarely have issues with deliveries, but the odd times I have had issues I’ve been refunded in full to my card and received coupons for my troubles. No questions asked.

      Most of my issues have been with the restaurants themselves. I have a very specific yet easily avoidable food allergy. So when I find said ingredient liberally sprinkled on top of my food for decoration, I know the restaurant simply didn’t read my order.