People like this artist are why if I were ever elected President I would mandate 2 years of retail service for the entire population. They simply do not understand the stress of dealing with people in a customer-facing role in a service industry.
There was a study on job stress done a number of years ago now (I wanna say in the 2018-2020 range) by psychologists on determining the most stressful jobs, and much of the top of the list is what you would expect: firefighters, EMTs, non-active duty military, EOD technician, active duty military, etc. But the top 3 on the list, above everything else including jobs that have life or death situations, were all customer service related - baristas, customer support techs, wait staff, that sort of thing.
And the reason for this ranking was simple: jobs like bomb defusal, active duty soldiers, and firefighters are incredibly high stress but with long periods of little to no stress in between. A soldier is only on duty a few months out of the year, and in active combat for a small portion of that time. They have tons of low stress time to allow them to destress and heal from the time they spend fighting for their lives. Meanwhile, your average wait staff is in a medium to high stress environment of having to handle the abusive general public every day of the week, day in and day out. They have very little time to recover from a consistently stressful environment that only mounts higher and higher as the years go on.
As somebody who worked a job for 10 years that could basically be described as all 3 of the jobs in this comic rolled into 1 (I worked at a fish market), if there’s one group of people that I will bend over backwards to help have an easy time, it’s the kid at the grocery store, the cashier at Walmart, and the waitress at the restaurant. They don’t get paid anywhere near enough to deal with the shit that they do.
To me the issue seems to be that they are blaming the server for asking tips and not the restaurant for not providing a liveable wage to their employees.
2 year mandated retail service so people respect the job more isn’t the fix, though it might indirectly cause change, provide a real wage if lawmakers and their kids where subjected to it.
i would also add that what makes customer-facing jobs so stressful is that you cannot know the outcome. some people behave like assholes, demand to see the manager, then tell them that you did a bad job, and there’s nothing that you can do about it.
if you’re working as a bomb defuser, you either pull the right wire or you don’t. it’s simple laws of physics. you follow them, and that’s it. when you’re working with people, however, there are no rules. that’s what people don’t get. people seem to think that well, working with other people is just natural. however what makes it so stressful is that there are no rules. no matter what you do, you can always get shit on. that possibility drags on your brain and eats a lot of your energy.
People like this artist are why if I were ever elected President I would mandate 2 years of retail service for the entire population. They simply do not understand the stress of dealing with people in a customer-facing role in a service industry.
There was a study on job stress done a number of years ago now (I wanna say in the 2018-2020 range) by psychologists on determining the most stressful jobs, and much of the top of the list is what you would expect: firefighters, EMTs, non-active duty military, EOD technician, active duty military, etc. But the top 3 on the list, above everything else including jobs that have life or death situations, were all customer service related - baristas, customer support techs, wait staff, that sort of thing.
And the reason for this ranking was simple: jobs like bomb defusal, active duty soldiers, and firefighters are incredibly high stress but with long periods of little to no stress in between. A soldier is only on duty a few months out of the year, and in active combat for a small portion of that time. They have tons of low stress time to allow them to destress and heal from the time they spend fighting for their lives. Meanwhile, your average wait staff is in a medium to high stress environment of having to handle the abusive general public every day of the week, day in and day out. They have very little time to recover from a consistently stressful environment that only mounts higher and higher as the years go on.
As somebody who worked a job for 10 years that could basically be described as all 3 of the jobs in this comic rolled into 1 (I worked at a fish market), if there’s one group of people that I will bend over backwards to help have an easy time, it’s the kid at the grocery store, the cashier at Walmart, and the waitress at the restaurant. They don’t get paid anywhere near enough to deal with the shit that they do.
To me the issue seems to be that they are blaming the server for asking tips and not the restaurant for not providing a liveable wage to their employees.
2 year mandated retail service so people respect the job more isn’t the fix, though it might indirectly cause change, provide a real wage if lawmakers and their kids where subjected to it.
i would also add that what makes customer-facing jobs so stressful is that you cannot know the outcome. some people behave like assholes, demand to see the manager, then tell them that you did a bad job, and there’s nothing that you can do about it.
if you’re working as a bomb defuser, you either pull the right wire or you don’t. it’s simple laws of physics. you follow them, and that’s it. when you’re working with people, however, there are no rules. that’s what people don’t get. people seem to think that well, working with other people is just natural. however what makes it so stressful is that there are no rules. no matter what you do, you can always get shit on. that possibility drags on your brain and eats a lot of your energy.