i would also add that what makes customer-facing jobs so stressful is that you cannot know the outcome. some people behave like assholes, demand to see the manager, then tell them that you did a bad job, and there’s nothing that you can do about it.
if you’re working as a bomb defuser, you either pull the right wire or you don’t. it’s simple laws of physics. you follow them, and that’s it. when you’re working with people, however, there are no rules. that’s what people don’t get. people seem to think that well, working with other people is just natural. however what makes it so stressful is that there are no rules. no matter what you do, you can always get shit on. that possibility drags on your brain and eats a lot of your energy.
The service I got was slow. I come here all the time, so i should know how things should be around here. My waiter sucks, I demand that he be fired.
[Paraphrased, but this is actual feedback I got the day before mothers day, when our dishwasher was broken. And yes, he stiffed me, because of course]
I’ve also had a father tell his children that “tipping is optional and they should be happy with 5%” after I spent an hour and a half busting ass for his family’s ridiculous requests. After taxes and tip out 5% can literally be less than zero into your waiter’s pocket, fwiw.
Y’all suck. I assume anyone I see bitching about waitstaff getting tips, or implying they dont tip, is an asshole, because IME those are the complaints of an asshole. Tipping culture in general is a whole other topic that there can be reasoned and nuanced discussions about, but if your take is “tipping sucks and I don’t have to,” then you are willingly taking advantage of a system that denies people of the fruits of their labor.
i would also add that what makes customer-facing jobs so stressful is that you cannot know the outcome. some people behave like assholes, demand to see the manager, then tell them that you did a bad job, and there’s nothing that you can do about it.
if you’re working as a bomb defuser, you either pull the right wire or you don’t. it’s simple laws of physics. you follow them, and that’s it. when you’re working with people, however, there are no rules. that’s what people don’t get. people seem to think that well, working with other people is just natural. however what makes it so stressful is that there are no rules. no matter what you do, you can always get shit on. that possibility drags on your brain and eats a lot of your energy.
[Paraphrased, but this is actual feedback I got the day before mothers day, when our dishwasher was broken. And yes, he stiffed me, because of course]
I’ve also had a father tell his children that “tipping is optional and they should be happy with 5%” after I spent an hour and a half busting ass for his family’s ridiculous requests. After taxes and tip out 5% can literally be less than zero into your waiter’s pocket, fwiw.
Y’all suck. I assume anyone I see bitching about waitstaff getting tips, or implying they dont tip, is an asshole, because IME those are the complaints of an asshole. Tipping culture in general is a whole other topic that there can be reasoned and nuanced discussions about, but if your take is “tipping sucks and I don’t have to,” then you are willingly taking advantage of a system that denies people of the fruits of their labor.