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This is a fair point, although you’re making an assumption. How has steam’s support been for their hardware thus far?
i promise i’m not sealioning, i’ve never had to deal with their customer support in over a decade. Which is the epitome of the IT paradox, so like, I’m inclined to think it’s good.
I first got my Steam Deck 2-3 weeks after they started shipping. Unfortunately the “Y” button wasn’t triggering consistently. I sent it in to Valve for warranty repairs without issue, though it took 3-4 weeks to get back.
Also fun fact, in the time it took to get back I learned how to juggle because I was bored
That sounds like the kind of customer support that my vape has. And I love my vape company for two reasons. They make great delicious smelling vapes and have excellent customer support. It just takes time to ship your stuff in for repairs.