• jtrek@startrek.website
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      2 days ago

      Many people are weirdly helpless about computers. If you’ve ever tried to help someone with tech, you’ve probably encountered the

      • “it didn’t work”
      • what did it say?
      • I don’t know it just didn’t work
      • but what did the error message say specifically
      • I didn’t read it

      Kind of user.

      • decapitae@sh.itjust.works
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        2 days ago

        Yes, but it’s the sheer volume of incognizant users that causes me this concern. It’s the same group that will be mislead to psychosis through AI interactions in the near future

        • weimaraner_of_doom@piefed.social
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          2 days ago

          Or the “pc handyman”.

          Me: “Why does your motherboard have a …uh… sheen and smell like WD40?”

          PC Handyman: “Well it was running slow so I greased it.”

          I wish that were not a true story.

          • lightnsfw@reddthat.com
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            2 days ago

            I once had a caller claim he was one of the dudes that invented the internet. I was like … well you certainly haven’t kept up with things since then…

          • Tar_Alcaran@sh.itjust.works
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            2 days ago

            I usually see the reverse. People who work with computers making every effort NOT to need to help.

            My favorite is a friend who does techsupport for a datacenter. He always asks “wait, this computer you’re having trouble with, can you lift it? Would you say it’s smaller than your fridge? Oh, sorry, then I can’t help you”

            • Crazyslinkz@lemmy.world
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              1 day ago

              I haven’t troubleshot windows in years. I fix switches, firewalls, Linux, and some mac issues.

              Its like I can’t fix a BMW or Audi but can still work on other cars.

              • Carl@sh.itjust.works
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                21 hours ago

                My friend doesn’t know his linux password, and can’t download anything without it. But he is too impatient to figure out how to reset it. While I am stubborn and will sit at my computer till i fix an audio issue, or any problem I have.

                  • Carl@sh.itjust.works
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                    12 hours ago

                    Yes it is real, and I think it is auto login. Idk anything about Linux. He just downloads everything via a program called Discover. I never asked which Linux distro he was using.