As an example: a company starts a free tier offering with no promises. It can sustain that because there are enough free users that convert into paying users - enough to sustain the free tier. But times change and the cost of free tier users surpasses that of paying users. Should the company continue providing the same level of service for free tier users?

Also, what other term than entitlement would you use for somebody gets something for free, is not promised that it will stay free forever, the free offering is cancelled or limited, and the user starts complaining?

Anti Commercial-AI license

Is this dude complaining that an offering he pays absolutely nothing for is reducing how much free stuff they give out? Seems quite entitled… like the people demanding opensource devs implement something and never contributing back.

Anti Commercial-AI license