• DandomRude@lemmy.world
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    2 days ago

    Yes, I’ve also experienced this several times. However, I still don’t understand what the problem is with contacting customers who use Teams via some other solution. I can only explain it with ignorance that borders on incompetence.

    • CyberEgg@discuss.tchncs.de
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      2 days ago

      They won’t answer.

      I set up meetings through Zoom and BBB before where you can join without an account and through a web interface. Usually, the answer was: „Sorry, we’re using Teams, please set up a Teams call or we won’t be able to have the meeting.“
      Any attempt to explain was just waisted energy.

      • DandomRude@lemmy.world
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        2 days ago

        Yeah, I’ve been there too – it’s really sad that people are so incredibly incompetent – I had this happen to me even with an advertising agency that makes millions in sales, where we were the client. It’s really unbelievable. These are all highly paid people and they have no idea what they’re doing. Really just empty talk and not the slightest bit of substance behind it.