Kidding aside, if you’re using these kiosks at a restaurant, cafe, or whatever, pay attention to the confirmation screen and make sure that you weren’t upcharged for deciding not to tip. There’s been social media content about prices being changed automatically in cart when you forego the tip screen.
There should be an alert when this happens but I’m sure we all know that won’t necessarily be the case, as these people lack scruples.
Another note regarding these kiosks. The establishments who use them do get reporting around people who proceed to the checkout screen and then abandon the transaction, so if you hate them and have 30 seconds for soft sabotage, it’s not the worst idea to initiate and abandon a transaction for the greater good.
I mean, there was 1 incident of this happening (Shake Shack) that went viral, it was deemed to be a glitch, probably didn’t have anything to do with not tipping, and it absolutely did show an alert when it happened.
Everyone should always double check the total before paying for anything. That said, the Shake Shack case does seem like an influencer was deliberately making misleading rage bait content.
I guess Shake Shack has an up-charge on late night orders (which, seems like a lame policy but maybe, hopefully it at least goes towards better wages for the late shift workers). The person in the video timed it to start before the late night surcharge time but then finish after that time so it looked like it was a charge for not tipping when all transactions starting before 11pm and finishing after 11pm get the same sudden up-charge.
Basing the charge off of when the transaction ends seems like terrible UX, so I’m not team Shake Shack (also, is it just me or is their food wildly overrated?). Like if I was getting an egg mcmuffin at 10:59 and took too long to dig out my credit card and at 11am it said “no eggmcmuffin, lunch only!” I think I would have a melt down. Not that I really ever eat at SS or McD
Deemed to be a glitch AFTER it became publicly known.
Yeah, that’s sorta how time works…
Just saying, you made it out like this has happened multiple times without any warning to the user that the price was changing – which just isn’t true.
Generally speaking, yes, it’s a good idea to make sure that the price you’re paying matches the price you’re expecting to pay. No weird conspiracy theories required for that advice.
Kidding aside, if you’re using these kiosks at a restaurant, cafe, or whatever, pay attention to the confirmation screen and make sure that you weren’t upcharged for deciding not to tip. There’s been social media content about prices being changed automatically in cart when you forego the tip screen.
There should be an alert when this happens but I’m sure we all know that won’t necessarily be the case, as these people lack scruples.
Another note regarding these kiosks. The establishments who use them do get reporting around people who proceed to the checkout screen and then abandon the transaction, so if you hate them and have 30 seconds for soft sabotage, it’s not the worst idea to initiate and abandon a transaction for the greater good.
I mean, there was 1 incident of this happening (Shake Shack) that went viral, it was deemed to be a glitch, probably didn’t have anything to do with not tipping, and it absolutely did show an alert when it happened.
Deemed to be a glitch only AFTER it became publicly known.
And a good reminder to check before confirming when using these automated systems that kinda sorta suck ass.
Everyone should always double check the total before paying for anything. That said, the Shake Shack case does seem like an influencer was deliberately making misleading rage bait content.
I guess Shake Shack has an up-charge on late night orders (which, seems like a lame policy but maybe, hopefully it at least goes towards better wages for the late shift workers). The person in the video timed it to start before the late night surcharge time but then finish after that time so it looked like it was a charge for not tipping when all transactions starting before 11pm and finishing after 11pm get the same sudden up-charge.
Basing the charge off of when the transaction ends seems like terrible UX, so I’m not team Shake Shack (also, is it just me or is their food wildly overrated?). Like if I was getting an egg mcmuffin at 10:59 and took too long to dig out my credit card and at 11am it said “no eggmcmuffin, lunch only!” I think I would have a melt down. Not that I really ever eat at SS or McD
Yeah, that’s sorta how time works…
Just saying, you made it out like this has happened multiple times without any warning to the user that the price was changing – which just isn’t true.
Generally speaking, yes, it’s a good idea to make sure that the price you’re paying matches the price you’re expecting to pay. No weird conspiracy theories required for that advice.
LOL
All righty. Good talk.
Nothing more fun than people who argue for the enjoyment of hearing their own voice. Have a great day. :)
you do realize you’re talking about yourself right?
Now now, people who spread weird conspiracies for no apparent reason are pretty fun too. Don’t sell yourself short!