tried rebooting, didn’t work. Tied restoring license, didn’t work. Can’t communicate with them because their stupid AI bullshit ahows no submit button to send my questions.

So…. Is there a class action suit I can jump in on?

EDIT; an hour on the phone with three different departments. And the end result:

I have to buy the game again. Even though they verified that it shows purchased- both in my actual account (he even quoted me the purchase date) , AND through the PS app.

This is how it starts folks. Canceling my PS Plus as we speak.

  • Marafon@sh.itjust.works
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    5 days ago

    That’s shitty. Probably no class action though lol. But you can install a cfw and “restore” your license yourself.

      • Auster@thebrainbin.org
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        4 days ago

        Depends on your system version. Iirc the most recent version that can be modded is 14.00, but I haven’t been following closely.

        • Auster@thebrainbin.org
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          4 days ago

          But @Rhoeri@lemmy.world, a rule of thumb in console modding is to never update your console, unless explicitly said otherwise.

          System updates in consoles after a mod is released usually also carry a patch for the vulnerability that allowed modding.

          Also if you speak Portuguese and/or Spanish, or are willing to tolerate Youtube’s AI translations, you can find some pretty good tutorials from native speakers of either languages.

          • Rhoeri@lemmy.worldOP
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            4 days ago

            I’d rather just not use it. If I have to go through all that shit JUST to get it to act as it should have out of the gate- I’d rather just not.

            It’s pretty much a streaming box at this point.