tried rebooting, didn’t work. Tied restoring license, didn’t work. Can’t communicate with them because their stupid AI bullshit ahows no submit button to send my questions.
So…. Is there a class action suit I can jump in on?
EDIT; an hour on the phone with three different departments. And the end result:
I have to buy the game again. Even though they verified that it shows purchased- both in my actual account (he even quoted me the purchase date) , AND through the PS app.
This is how it starts folks. Canceling my PS Plus as we speak.
Valve itself doesn’t, but game devs on Steam regularly revoke keys:
2019 article: SteamWatch - The Steam Key Revoking System is a Problem | TechRaptor
2025 update from the same author: SteamWatch - The Steam Key Revoking System is a Problem (V.2)
another report from 2024: Steam Publisher Revokes Game Access, Leaves Customers Empty-Handed
As much as those articles highlight problematic situations, part of the issues is that it was developers selling keys, not Valve. That’s why I was highlighting that the PSN sale mentioned and the receipt. If it was directly between the customer and the PlayStation Store, would make for a direct relationship with Sony, not the game dev.