European hotel owners are angry over the "best price" clause at the online booking giant they say had kept them from offering rooms for less on their own websites.
Agreed, their site offers much more than just a simple listing. It is so tedious to have to navigate multiple different websites, trying to find the relevant information. Having a single, straightforward, centralised source showing availability, options and prices was amazing when they first started. Hotels have improved their online presence a lot in the last 20 years, but being able to filter consistently for detailed parameters is still valuable, as are their reviews.
I just wish they had stuck with their core business; I don’t want to be offered insurance or car rental or any of the rest of it :/
Agreed, their site offers much more than just a simple listing. It is so tedious to have to navigate multiple different websites, trying to find the relevant information. Having a single, straightforward, centralised source showing availability, options and prices was amazing when they first started. Hotels have improved their online presence a lot in the last 20 years, but being able to filter consistently for detailed parameters is still valuable, as are their reviews.
I just wish they had stuck with their core business; I don’t want to be offered insurance or car rental or any of the rest of it :/