European hotel owners are angry over the "best price" clause at the online booking giant they say had kept them from offering rooms for less on their own websites.
There is another case why I always use booking except for places I know. A place once did a bait and switch on me. I wrote them (the place) an email that I want the room (this was even a different location mind you) that was advertised, they basically told me to go fuck myself. I forwarded the mail exchange to booking. The place contacted me thirty minutes later, apologized and assured me I’d get the room I booked, which I did then. Funny how that works.
There is another case why I always use booking except for places I know. A place once did a bait and switch on me. I wrote them (the place) an email that I want the room (this was even a different location mind you) that was advertised, they basically told me to go fuck myself. I forwarded the mail exchange to booking. The place contacted me thirty minutes later, apologized and assured me I’d get the room I booked, which I did then. Funny how that works.