European hotel owners are angry over the "best price" clause at the online booking giant they say had kept them from offering rooms for less on their own websites.
I used the contact form on their website to ask if I can be excluded from whatever fingerprinting they are doing. They told me they do not collect any data themselves. Fair enough.
3 months later I started getting marketing emails even though it was a simple contact form. So I submitted a GDPR complaint for malicious collection of my personal details. A few weeks later I received confirmation from my national GDPR instance that it was indeed not allowed under GDPR and that they also found more things that were wrong. They told me they falsely claimed GDPR compliance but didn’t even have a European spokesperson.
The GDPR instance gave them some time to fix all the problems they found, and sent me a 13 page legal document by mail with all of the problems listed. I was part of the complaint and would be contacted if the process continued. It seems they fixed all the problems because the instance did not contact me anymore after that.
I’ll talk about fingerprint.com
I used the contact form on their website to ask if I can be excluded from whatever fingerprinting they are doing. They told me they do not collect any data themselves. Fair enough.
3 months later I started getting marketing emails even though it was a simple contact form. So I submitted a GDPR complaint for malicious collection of my personal details. A few weeks later I received confirmation from my national GDPR instance that it was indeed not allowed under GDPR and that they also found more things that were wrong. They told me they falsely claimed GDPR compliance but didn’t even have a European spokesperson.
The GDPR instance gave them some time to fix all the problems they found, and sent me a 13 page legal document by mail with all of the problems listed. I was part of the complaint and would be contacted if the process continued. It seems they fixed all the problems because the instance did not contact me anymore after that.